Everything you add on top of your WhatsApp number
WaCRM does not replace your WhatsApp number — it adds a shared inbox, AI reply help, automation and broadcast tools on top of it, while coexistence keeps the WhatsApp Business app working on your phone at the same time. Five feature pages below cover what works today and what is still early access.
Linh Tran
Assigned to Mai
Phuc Nguyen
Unassigned
Works today
Team inbox
Assign chats to staff, see who answered what, never lose a message.
Works today
Keep your phone app
Coexistence keeps your WhatsApp Business app working on your phone.
Early access
Order automation
Confirmation, COD check, delivery and abandoned-cart messages, early access.
✨ AI suggested
“Yes — want me to reserve one?”
Works today
AI assist
Reply suggestions and conversation summaries for your staff — not a chatbot.
Works today
Broadcasts & templates
Segments, approved templates and broadcasts to your contact list.
See it on your own number
Request early access and we will set up your workspace and show you the inbox with your own templates.